For Hong Kong specialist clinics, aesthetics, physio and other booking-led businesses
Fewer chase calls.Fewer no-shows.
Clinic WA confirms bookings, reminds patients the day before, and lets them reschedule on WhatsApp, from your clinic’s own number. Your front desk stops chasing.
Your clinical records and practice systems stay as they are. The paper diary and Excel sheet get replaced by Clinic WA’s calendar.
- On bookingConfirm
- Day beforeRemind
- WhatsAppReschedule
No pricing on this page. Tell us how your clinic books, then we’ll talk.
Reminder
Ms Chan, see you tomorrow at 3:00pm. Reply 1 to reschedule.
Your clinic
Today 9:12
Hi Ms Chan. You’re booked for tomorrow (Fri 16 Oct) at 3:00pm. See you then. Reply 1 if you need to reschedule.
1
No problem. The earliest slot is Sat 17 Oct, 11:00am. Reply “Confirm” and we’ll move you.
Confirm
Done ✅ Sat 17 Oct, 11:00am. See you then.
Clinic WA calendar updated
17 Oct 11:00am · Ms Chan
Sample conversation, not a real patient.
Sample conversation, not a real patient.
Three steps. Then your front desk stops chasing.
Bookings live in Clinic WA. WhatsApp just carries the messages.
1
Connect your own WhatsApp
Through Meta’s official Embedded Signup. The WhatsApp Business account and number are yours, not a shared vendor number.
WhatsApp Business
Connected- Account owner
- Your clinic
- Connection
- Embedded Signup
- Clinic WA
- Confirm, remind, reschedule
2
Confirm, remind, reschedule, automatically
Confirmed on booking, reminded the day before. Patients reschedule with a quick WhatsApp reply, even after hours.
- ConfirmMs Chan · tomorrow 3:00 · sent
- RemindMs Chan · day before · queued
- RescheduleMs Chan · 17 Oct 11:00
3
It lands in your booking calendar
Replies update the calendar inside Clinic WA. Your front desk opens it and sees the latest.
Clinic WA calendar
17 Oct
11:00am
Ms Chan
Moved from 16 Oct, 3:00pm
Updated
Who it’s for
If your customers book a time on WhatsApp, this fits.
Specialist clinics
Follow-ups and procedures add up. Confirmations and reschedules shouldn’t eat your front desk’s day.
Aesthetics
Treatments get booked, then moved. Stop chasing client by client.
Physio
One course, many follow-ups. Reminders and reschedules run themselves.
Other booking businesses
If customers book a time on WhatsApp, it fits.
FAQ
Short answers.
Messages go through your clinic’s own WhatsApp Business account. Clinic WA only stores what booking needs (for example name, phone, appointment time). It isn’t a medical records system. For specifics, email matthew@bitstash.tech.
The number and account are in your name, not a shared vendor number. Patients see your clinic’s name and number. You authorise Clinic WA to send on your behalf; the account stays yours.
Some AI agents hook into WhatsApp Web and try to answer everything. Clinic WA does one job: bookings. Confirm, remind, reschedule, then record it in the calendar. It runs on Meta’s official WhatsApp Business account.
No. Your clinical records and practice systems stay untouched, and Clinic WA doesn’t integrate with them. What it replaces is the paper, Excel and old booking diary.
Clinic WA’s own booking calendar. Patient confirmations and reschedules update that calendar only, not Google Calendar, Apple Calendar, Outlook, or your clinic system. Subscribe via iCal to see them in Google, Apple, or Outlook — like a public-holiday calendar. Edits stay in the app.
Bookings live in Clinic WA. Subscribe via iCal to see them in Google, Apple, or Outlook — like a public-holiday calendar. Edits stay in the app.
No. They reply on WhatsApp as usual.
Your WhatsApp account and number stay with you. How your booking data is handed back is agreed with you before you start.
For now, your front desk creates bookings in Clinic WA, and WhatsApp handles confirm, remind and reschedule. If you want patients to book themselves on WhatsApp, talk to us.
Not listed here. Tell us how your clinic books, then we’ll talk.
See if it fits your clinic.
Fill in the short questionnaire and tell us how you book today. We’ll tell you honestly whether Clinic WA helps.